IEG4 Insights

Assets, Aggregation and No Code Data Visualisation

Posted by Andrew Cope on Apr 9, 2020 3:30:00 PM

In an earlier blog, we talked about how we enhanced our eDesigner (IEG4’s online forms builder) product to enable non-technical users to capture geo-location based incidents. This was but one of the Lego blocks we had in mind when shaping services that revolve around location.

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Topics: digital local government, digital transformation, lgaap, service design, geo-location

Data Driven Services - Data Driven Places

Posted by Paul Tomlinson on Dec 11, 2019 2:39:30 PM

Have you ever stopped to think about how simple it is to order a product and get it delivered?  

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Topics: digital local government, digital transformation, lgaap, service design, citizenaccess, geo-location

Integrating online forms through a common core

Posted by Paul Tomlinson on Aug 19, 2019 2:16:38 PM

Industry voice: Paul Tomlinson, managing director of IEG4, explains how common frameworks combined with flexible design functions support the base enablers of digital transformation

Local authorities in the UK are as diverse as the communities they serve. From unitaries to counties, cities to rural districts, each has their own unique take on structure, political leadership and culture.

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Topics: digital local government, digital transformation, software, lgaap, service design, edesigner

Making Innovation Possible

Posted by John McMahon on Aug 6, 2019 11:37:04 AM

Technology should not operate in a vacuum. The best, most modern, customer-focused tech companies should want to integrate to as many different IT systems as possible - preferably without the potential 'drawn out' involvement of legacy back-office system providers - because what matters most is user experience. Doing what's right for the customer is more important than protecting the fiefdoms of software and IT suppliers.

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Topics: digital local government, digital transformation, software, lgaap, service design, bluebadge

Council in a Box

Posted by John Jervis on Jul 23, 2019 9:14:55 AM

All councils do things. The same things, over and over again. What things? Well, they all:

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Topics: digital local government, digital transformation, software, lgaap, service design

Think Differently - Location, Location, Location

Posted by Andrew Cope on Jul 5, 2019 4:02:06 PM

During the inaugural eDesigner (IEG4’s online forms builder) hackathon, one of the things that was heavily voted for by our users was the ability for citizens to report issues on a map. Indeed, by the end of the day we had a prototype created. As they say, location matters, and we felt this was an important function to add to eDesigner as a part of the personalisation strategy we have in our digital services. That is to say, the new Map functionality within eDesigner is very smart, but it is just one element of our strategy to provide personalisation around a user’s location - more on this in a future blog post.

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Topics: digital local government, digital transformation, lgaap, personalisation, service design

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