IEG4 Insights

John Jervis

John Jervis
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Recent Posts

Businesses Matter (Business Rates/Commercial Waste/Licensing)

Posted by John Jervis on Mar 12, 2020 2:40:55 PM

In this blog, John Jervis of IEG4 looks at the importance of the business community to local government revenues and argues that effective digitisation of services will be not only attractive to business operators, but, will also offer councils new opportunities for revenue generation around improved services.

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Topics: digital transformation, software, onevu, channel shift, customerengagement, citizenaccess

Stopping Duplicate Tasks & Increasing Citizen Engagement

Posted by John Jervis on Nov 8, 2019 8:59:47 AM

Do you want to engage more with your citizens, yet fear that the easier you make communication, the higher the demand will be on your staff?

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Topics: digital transformation, software, onevu, channel shift, customerengagement, citizenaccess

Digital Backbone of ongoing transformation

Posted by John Jervis on Aug 12, 2019 11:44:17 AM

Industry voice: Transformation is about continual change, and needs versatile, flexible digital tools to deliver over the long term, writes John Jervis at IEG4

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Topics: digital local government, digital transformation, software, service design, onevu

Council in a Box

Posted by John Jervis on Jul 23, 2019 9:14:55 AM

All councils do things. The same things, over and over again. What things? Well, they all:

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Topics: digital local government, digital transformation, software, lgaap, service design

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