`When it comes to ensuring that people with complex health needs receive the best care after being looked after in a hospital setting, having a joined-up Continuing Healthcare process (CHC) is essential. And yet, about half of the Integrated Care Boards (ICBs) in England fall short of the 28-day deadline for arranging Continuing Healthcare for patients'. IEG4's CHC Product Manager Jackie Gill discusses how to efficiently implement Continuing Healthcare
Jackie Gill
Recent Posts
The right investment: How to efficiently implement Continuing Healthcare
Topics: digital transformation, automation, service design, Continuing Healthcare, channel shift, customerengagement, Innovation
Enabling families to have their voice during the Continuing Care Process
`Social care is in desperate need of widespread reform, but to protect the safety of our most vulnerable, Children’s long-term care needs specialist attention' discusses Jackie Gill, IEG4's Digital CHC Product Manager
Topics: digital transformation, Health & Social care, Continuing Healthcare
Right To Buy - Complexity made simple with digital transformation
Enabling a digital approach in response to the Right to Buy scheme offers great potential to simplify the current complex and lengthy process - discusses Jackie Gill, IEG4’s Product Manager
Right to Buy has been a pathway for people living in council-owned properties to purchase their homes since the scheme was passed in the 1980 Housing Act. It offers a more affordable house price and it has proven incredibly popular.
Topics: digital local government, automation, lgaap, edesigner
Opening doors and unlocking the potential of better customer service
Imagine, as a local authority citizen, walking down a corridor where each door relates to a page shown every time a hyperlink is clicked, that potentially leads you to the information you require.
Topics: digital local government, digital transformation, software, personalisation, onevu, channel shift, citizenaccess