IEG4 Insights

Jackie Gill

Jackie Gill

Recent Posts

The right investment: How to efficiently implement Continuing Healthcare

Posted by Jackie Gill on Apr 3, 2024 2:54:17 PM

`When it comes to ensuring that people with complex health needs receive the best care after being looked after in a hospital setting, having a joined-up Continuing Healthcare process (CHC) is essential. And yet, about half of the Integrated Care Boards (ICBs) in England fall short of the 28-day deadline for arranging Continuing Healthcare for patients'. IEG4's CHC Product Manager Jackie Gill discusses how to efficiently implement Continuing Healthcare

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Topics: digital transformation, automation, service design, Continuing Healthcare, channel shift, customerengagement, Innovation

Digitising Continuing Health Care in Wales during 2024: The key issues

Posted by Jackie Gill on Dec 18, 2023 12:45:26 PM

`The current urgent challenges are hindering the health and care service's ability to plan for the future, necessitating a focused approach supported by a visionary long-term plan for the system and its workforce' discusses Jackie Gill, IEG4's Digital CHC Product Manager

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Topics: digital transformation, Health & Social care, Continuing Healthcare

Enabling families to have their voice during the Continuing Care Process

Posted by Jackie Gill on Nov 9, 2023 12:59:23 PM

`Social care is in desperate need of widespread reform, but to protect the safety of our most vulnerable, Children’s long-term care needs specialist attention' discusses Jackie Gill, IEG4's Digital CHC Product Manager

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Topics: digital transformation, Health & Social care, Continuing Healthcare

Right To Buy - Complexity made simple with digital transformation

Posted by Jackie Gill on Jan 31, 2022 10:28:11 AM

Enabling a digital approach in response to the Right to Buy scheme offers great potential to simplify the current complex and lengthy process - discusses Jackie Gill, IEG4’s Product Manager

Right to Buy has been a pathway for people living in council-owned properties to purchase their homes since the scheme was passed in the 1980 Housing Act. It offers a more affordable house price and it has proven incredibly popular.

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Topics: digital local government, automation, lgaap, edesigner

Opening doors and unlocking the potential of better customer service

Posted by Jackie Gill on Oct 4, 2019 9:57:26 AM

Imagine, as a local authority citizen, walking down a corridor where each door relates to a page shown every time a hyperlink is clicked, that potentially leads you to the information you require.

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Topics: digital local government, digital transformation, software, personalisation, onevu, channel shift, citizenaccess

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