IEG4 Insights

Jackie Gill

Jackie Gill

Recent Posts

The right investment: How to efficiently implement Continuing Healthcare

Posted by Jackie Gill on Apr 3, 2024 2:54:17 PM

`When it comes to ensuring that people with complex health needs receive the best care after being looked after in a hospital setting, having a joined-up Continuing Healthcare process (CHC) is essential. And yet, about half of the Integrated Care Boards (ICBs) in England fall short of the 28-day deadline for arranging Continuing Healthcare for patients'. IEG4's CHC Product Manager Jackie Gill discusses how to efficiently implement Continuing Healthcare

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Topics: digital transformation, automation, service design, Continuing Healthcare, channel shift, customerengagement, Innovation

Enabling families to have their voice during the Continuing Care Process

Posted by Jackie Gill on Nov 9, 2023 12:59:23 PM

`Social care is in desperate need of widespread reform, but to protect the safety of our most vulnerable, Children’s long-term care needs specialist attention' discusses Jackie Gill, IEG4's Digital CHC Product Manager

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Topics: digital transformation, Health & Social care, Continuing Healthcare

Right To Buy - Complexity made simple with digital transformation

Posted by Jackie Gill on Jan 31, 2022 10:28:11 AM

Enabling a digital approach in response to the Right to Buy scheme offers great potential to simplify the current complex and lengthy process - discusses Jackie Gill, IEG4’s Product Manager

Right to Buy has been a pathway for people living in council-owned properties to purchase their homes since the scheme was passed in the 1980 Housing Act. It offers a more affordable house price and it has proven incredibly popular.

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Topics: digital local government, automation, lgaap, edesigner

Opening doors and unlocking the potential of better customer service

Posted by Jackie Gill on Oct 4, 2019 9:57:26 AM

Imagine, as a local authority citizen, walking down a corridor where each door relates to a page shown every time a hyperlink is clicked, that potentially leads you to the information you require.

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Topics: digital local government, digital transformation, software, personalisation, onevu, channel shift, citizenaccess

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