IEG4 Insights

Right To Buy - Complexity made simple with digital transformation

Posted by Jackie Gill on Jan 31, 2022 10:28:11 AM

Enabling a digital approach in response to the Right to Buy scheme offers great potential to simplify the current complex and lengthy process - discusses Jackie Gill, IEG4’s Product Manager

Right to Buy has been a pathway for people living in council-owned properties to purchase their homes since the scheme was passed in the 1980 Housing Act. It offers a more affordable house price and it has proven incredibly popular.

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Topics: digital local government, automation, lgaap, edesigner

Design Matters - Mobile

Posted by John McMahon on Jun 29, 2020 8:30:00 AM

When the iPhone was introduced you could comfortably access the entirety of the screen with one hand. But with the invent of phablets (massive phones) it has become near impossible to reach the entirety of the screen. The following illustrates the thumb reach of users on large phones and the ergonomic reality of using it with one hand:

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Topics: digital transformation, software, service design, onevu, edesigner, mobile-first

Closing the digital loop

Posted by Andrew Cope on Aug 19, 2019 2:39:13 PM

One of the joys of working in product management is solving problems; particularly tricky ones. The challenge presented to us by the Digital Manager at 3C Shared Services*, Joe Bedingfield, was to enable his team to be able to:

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Topics: digital local government, digital transformation, software, onevu, edesigner, channel shift

Integrating online forms through a common core

Posted by Paul Tomlinson on Aug 19, 2019 2:16:38 PM

Industry voice: Paul Tomlinson, managing director of IEG4, explains how common frameworks combined with flexible design functions support the base enablers of digital transformation

Local authorities in the UK are as diverse as the communities they serve. From unitaries to counties, cities to rural districts, each has their own unique take on structure, political leadership and culture.

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Topics: digital local government, digital transformation, software, lgaap, service design, edesigner

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