IEG4 Insights

IEG4's Product Manager Jackie Gill shares how digitising the Continuing Healthcare (CHC) process enhances efficiency, accuracy, and collaboration within Integrated Care Systems (ICS). Streamlining patient assessments, improving data accuracy, optimising resource management, and elevating patient experiences with a more effective, patient-centered approach delivers successful and positive outcomes for all involved. Read Jackie's blog to discover more...

Topics: Health & Social care, Continuing Healthcare, Innovation

`When it comes to ensuring that people with complex health needs receive the best care after being looked after in a hospital setting, having a joined-up Continuing Healthcare process (CHC) is essential. And yet, about half of the Integrated Care Boards (ICBs) in England fall short of the 28-day deadline for arranging Continuing Healthcare for patients'. IEG4's CHC Product Manager Jackie Gill discusses how to efficiently implement Continuing Healthcare

Topics: digital transformation, automation, service design, Continuing Healthcare, channel shift, customerengagement, Innovation

`Mae'r heriau brys presennol yn llesteirio gallu'r gwasanaeth iechyd a gofal i gynllunio ar gyfer y dyfodol, gan olygu bod angen dull â ffocws wedi'i gefnogi gan gynllun hirdymor gweledigaethol ar gyfer y system a'i gweithlu' meddai Nigel Lomas, Cyfarwyddwr Gwerthiant IEG4' 

Topics: digital transformation, Health & Social care, Continuing Healthcare

`The current urgent challenges are hindering the health and care service's ability to plan for the future, necessitating a focused approach supported by a visionary long-term plan for the system and its workforce' discusses Jackie Gill, IEG4's Digital CHC Product Manager

Topics: digital transformation, Health & Social care, Continuing Healthcare

`Social care is in desperate need of widespread reform, but to protect the safety of our most vulnerable, Children’s long-term care needs specialist attention' discusses Jackie Gill, IEG4's Digital CHC Product Manager

Topics: digital transformation, Health & Social care, Continuing Healthcare

`As the Integrated Care Systems (ICS) structure continues to develop in 2023, how can we look to transform and improve the Continuing Healthcare (CHC) process through digitisation?' discusses Lisa O'Neill , IEG4's CHC Specialist

Topics: digital transformation, Health & Social care, Continuing Healthcare

There is no doubt that the continuing use of paper-based / spreadsheet processes in the area of Continuing Healthcare Assessments (CHC) causes delay to the process. As recently reported in The Times, more than 2,500 people have been waiting more than the 28-day time limit for an assessment, with a quarter of those having waited for more than six months.

Topics: digital local government, digital transformation, Health & Social care, Continuing Healthcare, CHC2DST

At one of the NIA’s quarterly events, Fellow Charles MacKinnon presented on his approach to assessing whether potential customers are ready to adopt innovation. Here he shares how he uses a behaviour change model to identify opportunities that are most likely to lead to uptake. 

Topics: digital transformation, software, Continuing Healthcare, channel shift

Industry voice: Delays in transferring patients out of the acute hospital setting to continuing care have hit the headlines during a difficult winter for the NHS. Resources are stretched to the limit, but digitising key processes which can facilitate this transfer of care could save millions and vastly improve the patient experience, says IEG4’s Paul Tomlinson

IEG4 is working with five trailblazing clinical commissioning groups (CCGs) to digitise and automate the process of helping people move from hospital to other settings where they can be assessed to ensure that their continuing health care needs are met.

Topics: digital transformation, software, Health & Social care, service design, Continuing Healthcare