---
title: IEG4 Insights | covid-19
description: covid-19 |
---
[](https://www.ieg4.com/)
# IEG4 Insights
## [Public Services of the Future - What will they look like for Citizens?](https://blog.ieg4.com/insights/public-services-of-the-future)
Posted by [Paul Tomlinson](https://blog.ieg4.com/insights/author/paul-tomlinson) on Dec 2, 2020 10:54:00 AM
[.jpg) ](https://blog.ieg4.com/insights/public-services-of-the-future)
**Paul Tomlinson of IEG4 explains how the public sector will build on its ability to be agile and responsive with digital solutions, breaking down silos, using data and building only on those platforms that enable flexibility.**
[Read More](https://blog.ieg4.com/insights/public-services-of-the-future)
0 Comments [Click here to read/write comments](https://blog.ieg4.com/insights/public-services-of-the-future#comments-listing)
Topics: [digital local government](https://blog.ieg4.com/insights/tag/digital-local-government), [digital transformation](https://blog.ieg4.com/insights/tag/digital-transformation), [service design](https://blog.ieg4.com/insights/tag/service-design), [covid-19](https://blog.ieg4.com/insights/tag/covid-19)
## [Collaboration - How We Promote Collaboration and Drive Innovation](https://blog.ieg4.com/insights/promote-collaboration-and-drive-innovation)
Posted by [John Jervis](https://blog.ieg4.com/insights/author/john-jervis) on Oct 21, 2020 10:53:00 AM
[.jpg) ](https://blog.ieg4.com/insights/promote-collaboration-and-drive-innovation)
**John Jervis of IEG4 explores that whatever the future looks like, councils will need to adopt a culture of ongoing iteration and a digital groundwork that enables innovation whilst encouraging collaboration**
[Read More](https://blog.ieg4.com/insights/promote-collaboration-and-drive-innovation)
0 Comments [Click here to read/write comments](https://blog.ieg4.com/insights/promote-collaboration-and-drive-innovation#comments-listing)
Topics: [digital local government](https://blog.ieg4.com/insights/tag/digital-local-government), [digital transformation](https://blog.ieg4.com/insights/tag/digital-transformation), [service design](https://blog.ieg4.com/insights/tag/service-design), [covid-19](https://blog.ieg4.com/insights/tag/covid-19)
## [Catalysts for Change: New Technologies Transforming Public Services](https://blog.ieg4.com/insights/catalysts-for-change)
Posted by [John McMahon](https://blog.ieg4.com/insights/author/john-mcmahon) on Sep 15, 2020 10:53:00 AM
[-3.png) ](https://blog.ieg4.com/insights/catalysts-for-change)
**John McMahon of IEG4 explores how emerging technologies around data will enable an increase in personalised services, more proactive action, no code digital services delivery, a more compassionate approach and the provision of intelligent services.**
[Read More](https://blog.ieg4.com/insights/catalysts-for-change)
0 Comments [Click here to read/write comments](https://blog.ieg4.com/insights/catalysts-for-change#comments-listing)
Topics: [digital local government](https://blog.ieg4.com/insights/tag/digital-local-government), [digital transformation](https://blog.ieg4.com/insights/tag/digital-transformation), [service design](https://blog.ieg4.com/insights/tag/service-design), [covid-19](https://blog.ieg4.com/insights/tag/covid-19)
## [A New Normal - Supporting Public Services in a Post-COVID World](https://blog.ieg4.com/insights/new-normal)
Posted by [John McMahon](https://blog.ieg4.com/insights/author/john-mcmahon) on Aug 24, 2020 10:49:00 AM
[.jpg) ](https://blog.ieg4.com/insights/new-normal)
**John McMahon of IEG4 explores how Interconnected digital ‘engines’ that provide common functions are the future of local government service delivery.**
[Read More](https://blog.ieg4.com/insights/new-normal)
0 Comments [Click here to read/write comments](https://blog.ieg4.com/insights/new-normal#comments-listing)
Topics: [digital local government](https://blog.ieg4.com/insights/tag/digital-local-government), [digital transformation](https://blog.ieg4.com/insights/tag/digital-transformation), [service design](https://blog.ieg4.com/insights/tag/service-design), [covid-19](https://blog.ieg4.com/insights/tag/covid-19)
## [Keeping the Lockdown Concessionary Travel Application Process Moving](https://blog.ieg4.com/insights/concessionary-travel-blog)
Posted by [Keith Lowe](https://blog.ieg4.com/insights/author/keith-lowe) on Jun 17, 2020 10:52:00 AM
[.jpg) ](https://blog.ieg4.com/insights/concessionary-travel-blog)
In light of Covid-19, one of the biggest challenges faced by local authorities in determining a citizen’s eligibility for a Blue Badge or a Freedom Pass is the inability to have a face-to-face assessment.
[Read More](https://blog.ieg4.com/insights/concessionary-travel-blog)
0 Comments [Click here to read/write comments](https://blog.ieg4.com/insights/concessionary-travel-blog#comments-listing)
Topics: [digital local government](https://blog.ieg4.com/insights/tag/digital-local-government), [digital transformation](https://blog.ieg4.com/insights/tag/digital-transformation), [service design](https://blog.ieg4.com/insights/tag/service-design), [covid-19](https://blog.ieg4.com/insights/tag/covid-19), [concessionary travel](https://blog.ieg4.com/insights/tag/concessionary-travel)
## [DEVS, Digital Engines and the new normal in public sector digital](https://blog.ieg4.com/insights/devs-and-digital-engines)
Posted by [John McMahon](https://blog.ieg4.com/insights/author/john-mcmahon) on May 12, 2020 2:36:52 PM
[.png) ](https://blog.ieg4.com/insights/devs-and-digital-engines)
[Read More](https://blog.ieg4.com/insights/devs-and-digital-engines)
0 Comments [Click here to read/write comments](https://blog.ieg4.com/insights/devs-and-digital-engines#comments-listing)
Topics: [digital local government](https://blog.ieg4.com/insights/tag/digital-local-government), [digital transformation](https://blog.ieg4.com/insights/tag/digital-transformation), [service design](https://blog.ieg4.com/insights/tag/service-design), [covid-19](https://blog.ieg4.com/insights/tag/covid-19)
[All posts](https://blog.ieg4.com/insights/all)
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