IEG4 Insights

Keith Lowe

Keith Lowe

Recent Posts

Keeping the Concessionary Travel Application Process Moving During Lockdown

Posted by Keith Lowe on Jun 17, 2020 10:52:00 AM

In light of Covid-19, one of the biggest challenges faced by local authorities in determining a citizen’s eligibility for a Blue Badge or a Freedom Pass is the inability to have a face-to-face assessment. 

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Topics: digital local government, digital transformation, service design, covid-19, concessionary travel

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